See discussion on HIT Print Intellegence and also LinkedIn HP discussion Group
Email overload – checking each email as it arrives costs about 15 minutes and contributes to email overload. How to save time and reduce the email overload.
The Sydney Morning Herald March 2011.
Overcoming email overload and gazing at an empty inbox.
Simply Brilliant Dorset Business March 2011
Top ten tips to reclaim your life from the inbox, save time and reduce the email overload.
Take control of your inbox to save time:
Public Services Magazine Spring 2011 (Pdf)