Showing items posted by Dr Monica Seeley - 353 found.

Ban internal email – good idea but …..

Posted Wednesday July 20th, 2016, 9:15 pm by

In an attempt to reduce email overload, increasingly organisations are banning using email for internal communications.  But is this really the solution or is it a sledge hammer to crack a nut?  For some the ban is absolute and others it is on specific days.  The most high profile being Atos.   Others include Hatton Housing and Rarely Impossible ( a small Dorset-based digital media company).  Those adopting this path have turned to alternative platforms such as instant messaging, social media-based chat environments.  By and large too the companies have all been small to medium sized and based in one office.  The exception is Atos but they are developing a dedicated internal communications platform.

Digital Distractions

Responses have been mixed, some have seen a genuine improvement in people’s performance whilst others have found drawbacks.  Not least, employees are now just faced with another set of digital distraction.

There is no doubting that email overload and misuse is one of the biggest causes of stress and lower productivity, corporate email overload is often the symptom of deeper problems. Reducing email overload and generating genuine improvements in communications and performance is really about setting the right management and business culture. Then one can start to look at how email and the other multitude of social media platforms can be used.

Currently with so much uncertainty over Brexit, it is not surprising that many people’s inboxes are fuller than ever with unnecessary chatter.  It would not therefore be unexpected if more business executives jumped on the ‘ban all internal email’ band wagon.  However, without careful consideration as to what is really causing the email overload, banning all internal email might just be a step backwards.

 

 

 

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Clinton cleared after email scandal – lesson to learn

Posted Wednesday July 6th, 2016, 3:57 pm by

How often have you been tempted to use your personal email account for work-related matters? Hilary Clinton did so on at least 110 occasions and was lucky to get away with it.  Remember Michael Gove was not so lucky see Gove Gate.

HC

For many of us this is a violation of company security policy.  And if it is not then it should be.  Personal email accounts and devices are rarely as secure as business ones.  For example, if your company mobile device is either lost or stolen it can be immediately locked and wiped clean so that no one else can access the content.  If you share an email account others can read your emails.  Maybe you have inadvertently left your mobile device lying around and others know (or can guess) the  access password.

You may not escape unscathed.  What lessons can we learn from the Clinton email scandal to reduce the risk of email cyber crime?  Here are my top three take aways.

  1. Never be tempted to forward work emails to your personal email account.
  2. Avoid sending work-related emails from your personal account.  If needs be draft the content (in a password-protected/encrypted Word file) and send it to yourself/PA to send on the business account.
  3. Check that your company email and security policy has a clause about the use of personal email accounts for work, and what are the processes and penalties for breaking it.  Dismiss perhaps?

What’s your view on the use of personal email accounts for business?

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Year of You: upgrade your life a month at a time

Posted Saturday June 18th, 2016, 4:43 pm by

‘Reset your mind and body in order to be the best version of yourself’.Office Worker with Mountain of Paperwork

Jody Shield

Start taking back control of your life: detox your inbox.  Stylist Magazine June 2016.

Click here for the full article.

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Articles and Blogs of Note – June 2016

Posted Sunday June 12th, 2016, 6:29 pm by

Press roomHere are five articles which caught our eye over the last few weeks. It’s a mixed bunch including the importance of checking your junk folder from time to time, what constitutes a strong password and how to improve office communications by placing more emphasis on the human aspect of work. Click here for more.

 1.  Always check your junk folder (carefully) – Australian author Helen Garner was almost $207,000 out of pocket recently, when an email telling her she had won a new prize went straight to her junk folder. She naturally thought is was a hoax.

2. Emails reveal trading behaviour during crisis. The Libor scandal erupted nearly five years ago and yet still email evidence is emerging about how traders manipulated the markets. Although largely related to the financial aspects of Citibank’s troubles, this article underpins two fundamental principles. First, you never know what happens to an email once it leaves your inbox. You only have control over what you say not who does what with it. Second, email is a picture of you, a point Barclays Bank found to their horror.

3. Working human: after all, what’s the alternative? We spend more time at work and isolated in our blinkered world of email and social media than ever before. Some companies are now looking at ways to make work more enjoyable and increase the level of personal contact. This overview includes case histories.

4. Better password? Pretend you eat kale. Did you know that password built around the ‘I eat kale’ is significantly stronger than one built on ‘I love you’. Here is why and how to build on that philosophy to develop your own strong and robust passwords. Click here for more tips on this setting strong passwords to reduce cyber crime.

5. After hours email checking consumes a month a year. A recent US survey found that we now spend at least one hour of our own time checking office emails. There is little doubt the same behaviour persist in the UK.  Indeed the French Government are considering legislation to banning access to work email after work hours.secretary1

Many of the challenges highlighted in these articles contribute to corporate email overload and hence drain you and your organisation’s productivity.

You will find some advice and tips on how to reduce the email stress levels in both ‘Brilliant Email‘ and ‘Taking Control of Your Inbox‘. And Mesmo Consultancy can always come and run a Brilliant Email workshop to help you and your organisation improve performance.

 

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Book of Note – June 2016

Posted Sunday June 12th, 2016, 5:45 pm by

The Pressure Principle by Dave Alred.

You practice for weeks/days for an important event be it a presentation or performance in the sports arena, then comes the day and you let yourself down. Most of us have been there at some point in our leives whether at work or socially perhaps perusing our favourite sportphoto

For me the motivation to read this book was a bold attempt to sink more five foot putts. Alred, coached Johnny Wilkinson. Here he distills some useful advice and exercises to help you stay focused and think positively. Importantly too how to learn from negative experiences and not let them cloud your future performance.

For instance when coaching someone (yourself), turn everything into a very precise positive statement. Instead of saying don’t miss my sales target/on the left side of the hole say positive things like ‘aim to close one new sale per week’, ‘always aim for the high side of the hole’.

Although written from a sports perspective, there is lots of good advice for anyone and who wants to harness the stress of performing under pressure to excel.

And yes, I have made more five foot putts to win a few prizes in the past month!

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