Sadly an email sent is rarely if ever deleted. There is always someone somewhere who will have kept a copy and produce it just when you least expected.
Yes, in Outlook you can recall an email. However as soon as one sees that recall message I defy anyone not to be tempted to open the offending email!
Here are a few recent email scandals where the sender is probably bitterly regretting they ever sent the original email.
There is nothing new about emails you wish you had never sent. It is that somehow we never seem to learn good email etiquette and that email sent, is an email kept for life. Within everyday business you can take three easy steps to reduce the risk of creating an email scandal.
1. Resist hitting Reply All – check who is in the To and CC address box and make sure you are sending it to the right people.
2. Think and re-read your email before hitting send. Ask yourself what if this turned up on the wrong person’s desk?
3. Practice the art of ‘slow email’. Write a rule to put every email into a holding pattern before it leaves your inbox.
For more suggestions see Mesmo Consultancy video on how the manage the risks of cyber crime and leaking confidential information.
How do you have a preferred way to manage these risks to ensure you have no regrets about the emails you send?
Tags: email etiquette, email scandals, Mesmo Consultancy, Recall email, Slow email
One way to boost our will power and focus is to manage our distractions instead of letting them manage us.
Daniel Goleman
Are you distracted by each and every new email as it arrives in your inbox? Over the last few weeks it amazed us as to how many people still have all those new email alerts turned on. The reasons why range from ‘we are acting for clients in the middle of a merger’ to ‘my boss will ask for more coffee during a meeting’. The latter might just be valid, but and it’s a big but, often better decisions are made given a little extra time and space to think. Ever looked back and thought if only?
As to the second reason, can the boss not phone, walk to their PAs office? Would not any self respecting PA check on such matters during important meetings?
We live in an age of instant gratification so the faster we reply the better we feel. Or do we? Constant distractions have been shown irrevocably to reduce our performance. Moreover our brain becomes re-wired to think tactically and we lose the ability to think strategically. This is one of the first major challenges facing Sophie in Dr Seeley’s new book Taking Control of Your Inbox. Max the email genie from the Clean Inbox Kingdom provide some solutions.
Clients who have switched off all the new email alerts are always amazed at how much more they achieve in a day. As one client said last week – ‘you made me realise that the inbox is no more than a post box. When ready I will go and see that the postman has for me’.
For more help to take control of your day why not invest in a copy of Taking Control of Your Inbox (and life)?
Tags: Clean Inbox, Daniel Goleman, Dr Seeley, New email, out of office message, PA, Pomodoro, Swiss Cheese, Taking Control of Your Inbox
Two must reads for all managers and directors concerned with effective use of technology (and especially email) to improve the bottom line of their business regardless of size.
2. Is technology really helping us get more done? Twenty years ago it was predicted that new technology would help improve productivity. Now suffering acute email overload and swamped with social media alerts, most office workers feel far less effective. What went wrong? Metcalfe’s law says that value of technology increases with the square of the number of users. But the dark side of this law posits that as the cost of communications decreases the number of interactions increases exponentially as does the time to process them. Have we reached the tipping point?
And for those responsible for well-being
3. The best temperature for a good night’s sleep. The article reinforces the importance of switching off all digital and mobile devices too. A subject we have discussed before.
For the technology minded readers
4. Smartphone typing apps – a review of some of the more useful app and especially in the light of Microsoft’s take over of SwiftKey. For Android users only see this CNET review.
Remember though that using a smartphone does not excuse you from sending email PEARLS rather than lead balloons which can destroy you and your business.
Tags: cyber crime, email overload, Email PEARLS, Productivity, well being
A winning way to stop people checking their phone when out for a meal. Letter to Tyler Brule editor-in-chief of Monocle Magazine. Financial Times 25 September 2015
Tags: Digital detox, Disconnect
A response to FT journalist Jonathan Margolis’s concern that one can not be a true entrepreneur working from one of ‘God’s Waiting Rooms’. Financial Times 12 January 2016
Tags: Bournemouth, Digital Dorset, Dorset