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Dr Monica Seeley - 353 found.Top tips on dealing with a backlog of emails (731 almost equivalent to War and Peace). Stylist Magazine July 2015
Tags: holiday email overload
Five years ago the CBI complained school leaver’s low level of literacy skills. More recently poor English skills have been cited as more damaging to business than the digital divide. Poorly structured emails, and especially long rambling ones remain the bane of many people’s lives and particularly those who pick up their emails on mobile devices and/or suffering from chronic email overload.
‘Pen your Email in Simple Language’ is the seventh commandment of our Smart Email Management charter but clearly an aspect of email etiquette which is frequently ignored. Yet it save times and reduces the potential for misunderstanding. If you do not receive a response to an email, it is often not so much because the recipient is busy but because you have written it poorly.
George Orwell
from www.counter-currents.com
George Orwell laid out six rules for effective writing, which have served many authors.
These rules are as relevant now as when he wrote them over sixty years ago. In the digital age I add a seventh rule – start an email with a one sentence executive summary of what the email is about and what action is expected.
What email etiquette tips can you offer for ensuring you send the right message right first time by penning your email in plain language?
Tags: CBI, Counter Currents, email etiquette, email management, George Orwell
Three themes stood out over the past few weeks: the obvious one of new year’s resolutions and predictions; our skill or lack of it with the English language and of course the Court of Human Rights ruling in favour of an employer who monitored an employee’s personal emails.
2016 predictions and resolutions
Set goals rather than resolutions. Did you set yourself up for failure just a week into the new year by setting a series of new year’s resolutions which within a week you had broken? Well it turns out that it is better to establish some SMART goals against which we can monitor our progress. It’s never too late to re-calibrate and set new goals.How clearly do you communicate?
Monitoring employee’s personal emails
Tags: corporate email etiquette, corporate email overload, cyber crime, Lucy Kellaway, Mesmo Consultancy, SMART goals
Email PEARLS for brilliant email etiquette
Are your emails PEARLS designed to send the right message right first time or lead balloons which might lead to an impending email disaster?
PEARLS are good corporate email etiquette and will enhance your digital dress code just like real ones can add a touch of glamour to anything from jeans to haute couture.
Click here to check your email etiquette.
Tags: corporate email etiquette, email etiquette, Email PERALS
Is it fair that an employer can read your personal emails? This is the question on many people’s lips after the European Court of Human Rights rejected an employees claims for unfair dismissal because he was using the company email account for personal use. You might think that this is not relevant to you as the company was based in Romania. Think again.
Company’s Email/Computer Usage policy usually have a line to the effect that you can make limited use of your work account for personal emails. The key word is ‘limited’. Moreover there is probably a line about the employer’s right to monitor your email and 
internet usage if they have reasonable reason to do so. Most of us will have signed such a policy at some point in our life so unless you can prove that you neither saw the policy nor signed it, you probably don’t have a leg to stand on. Certainly judging by my archives which are littered with cases like these, rarely does the employee win. And why should they.
Why do we think we can use precious company resources for our own use. In effect we are stealing the company’s bandwidth and storage. It’s akin to going to the stationary cupboard and taking pens and paper to take home for personal use.
Perhaps it’s time to remind ourselves that what we write on the company email belongs to the company.Check your email etiquette and and make sure you write email PEARLS not lead balloons which will land you in court.
P – PROPERLY laid out
E – Written in plain ENGLISH
A – Have an ACCURATE subject line
R– RELATE to work/business
L – LESS that half a screen
S – About a SINGLE topic
Yes, use the company email for emergencies, but do so sparingly. Otherwise as Banksy said ‘that invisibility is a superpower’. Keep you social emails to your personal devices and email accounts.