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Dr Monica Seeley - 353 found.Saying ‘thank you’ is about both the medium and the content as David Tang wrote in the Financial Times last week. A point I whole heartily endorse. It is about conveying sincerity and it is better to send an email than do nothing. If you choose to use email what is the best email etiquette to demonstrate sincerity?
Here are some tips.
BomoArt Note Card
informative. The day spent at was ……
Call me old fashioned, (but as discussed previously) for my part I still prefer to send a conventional hand written note to express my gratitude, when someone has gone the extra mile. And of course I am lucky having BomoArt as my sponsor who provide me with the exquisite cards to do so. That said, there is something about taking the time to buy a card that adds depth to the thank you.
However, in this day and age when first, many people are time poor and second, many cannot write properly and rely wholly on electronic devices, hopefully good email etiquette will help convey sincerity.
These are some of the aspects covered in Mesmo Consultancy’s Brilliant Email etiquette training masterclasses.
Tags: corporate email etiquette, email etiquette, email etiquette training, thank you emails
We all like to feel valued when we have either helped someone or done something really well. Many feel that saying thank you encourages better team work and bonding. A point supported by David Desento’s research. But what is the best way to say thank you? A thank you email is one way and is often the default. However, how many of those ‘thank you’ emails are really sent with genuine warmth and gratitude? For those who receive over 50 emails a day, the ‘thank you’ either might be overlooked or worse still just add to feeling of suffering with chronic email and information overload.
In workshops and coaching sessions, when asked what annoys people the most about email, 75% cite ‘thank you’ emails. Many perceive they are sent without thinking but rather almost as a Pavlovian response which is meaningless and without any feeling of real gratitude. After all if the boss ask for something why would you not do it.
In this age of electronic communications what is the best email etiquette to say thank you and do with feeling? Drawing on discussions with clients and their experience here are some which work really well without driving up the email overload.
1. Add a line at the end of the original email to show your gratitude in advance of the response.
2. If the person has gone the extra mile and done an exceptional job then:
either
BomoArt Note Card
especially if the person has gone the extra mile).
or
3. Only if none of the above work, should you ping back a ‘thanks’ email. But make sure it sounds sincere and it stops there. Don’t be sucked in to a pointless round of email ping-pong if they respond.
Using good email etiquette like this and switching to an alternative medium is also a very good way to improve performance and business relationships whilst at the same time reducing email and information overload.
For more ways like these to save time and enhance productivity ask us about our email best practice training and coaching.
Tags: corporate email etiquette, email best practice, email overload, thank you emails
In the world of always on email, social media and mobile working, can you business survive without superfast broadband?
As our lives in general have become more and more connected over the past few years, so too has it been vital for businesses to ensure that they keep up with the latest technology in order to compete.
In the past, businesses have relied upon a static, on-site network to share information and manage email and so forth. With the advent of cloud services, this is no longer the case, as a business can have a network set up at a fraction of the cost of a static network.
This means that the marketplace is even more competitive and those who don’t take advantage of new technologies are sure to be left behind. There are many ways in which companies can take advantage of technology though, the most obvious being social media and 
email.
Many businesses have now made the shift from internally-based email to cloud and this makes it easier for employees to manage their mail from wherever they are. Office 365 is being adopted by many in order to cut costs and run at peak efficiency, so users can access documents and programs, such as Outlook, whilst on the move.
This makes it a simple matter to sync calendars, meetings, reminders and appointments wherever they are, on any device and is ideal for today’s office worker, especially those who work in an environment that provides a Bring-your-own-Device (BYOD) scheme.
Mobile computing in the office
A couple of years ago it was considered bad form to allow employees access to some aspects of the web, such as social media. This is now changing and we’re seeing more internal social intranets, where workers can communicate with each other quickly and easily whilst sharing documents and information.
Social media has become a part of everyday business and executives are recognising the power of creating and maintaining a two-way conversation with customers.
This new way of doing business means that all departments, from marketing to buying, can be getting involved with the company social media presence, ensuring that it’s performing well.
However, an office all accessing the internet at the same time will mean that the connection can grind to a halt, even if a company has broadband. A superfast connection will do away with these woes, so that workers can stream video, use email and office applications, use cloud services and share information quickly and easily.
This gives any business a competitive edge over those who are still struggling along with a normal broadband connection, as they embrace new technologies and quickly discover the advantages.
Not only does it make sharing information easier, but it also means that employees can easily connect and work from home too, if they also have a superfast connection. This is becoming increasingly important to many businesses who want to further cut costs by moving to mobile working.
Fast broadband also means that gone are the days where you had to wait hours for a file to be sent and the old days of email ‘bottlenecks’ 
are also behind us. Larger data transfers and quicker mail make for a more productive workplace and a happier workforce.
Add social into the mix and it’s easy to see the direction technology is taking across both the consumer and enterprise space. Whilst it was previously not known what impact social can have on business, it’s now clear that it’s a valuable tool.
However, without a superfast connection, offices don’t have significant enough bandwidth to appreciate fully and take advantage of mediums new and old.
Author Bio: This article was written by Kerry Butters on behalf of Broadband Genie.co.uk, where you can find more information on fast broadband.
Why it’s time to clean out your inbox if you want to improve your personal and business performance. The Echo Tuesday 29 January 2013
Make your job application stand out in a crowded recruiter’s inbox – why and how.
Tags: email etiquette, email etiquette dos and don'ts, email etiquette training