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Top tips from Mesmo Consultancy (and Associates) on how to save time and improve business and personal performance by ‘Taking Control of your Inbox’ and using proper business email etiquette.
In the second part of our discussions, David Grossman talked through key ways to improve email communications, both in terms of how and what your write (email etiquette) and making you email software work for you. All of this will again help you keep a clean inbox (and maybe even an empty inbox).
Monica: Given that email is an effective communications tool – how can we make better use of it?
David: Use email only when it’s the most appropriate vehicle for your communication. These situations include when you need to:
Additionally, to keep your inbox clean, consider these strategies, along with the many others that were shared this week:
As you experiment with what works for you, you’ll begin to create new habits that will tame the email monster.
Click here to benchmark your email etiquette using Mesmo Consultancy’s free on-line tools. To gauge how well you use Outlook click here.
In part three David talks about how to improve the organisational email culture.
David Grossman, ABC, APR, Fellow PRSA helps leaders drive productivity and get the results they want through authentic and courageous leadership communication, a sought-after speaker and advisor to Fortune 500 leaders. A two-time author, David is CEO of The Grossman Group, an award-winning Chicago-based strategic leadership development and internal communication consultancy; clients include: DuPont Pioneer, Lockheed Martin, McDonald’s, Motel 6 and Tyco, to name a few.
Tags: Clean Inbox, clean out your inbox week, David Grossman, email etiquette, Mesmo Consultancy, The Grossman Group
As part of the 7th International Clean Out Your Inbox Week, I was privileged to work with David Grossman CEO and founder of the Grossman Group leaders in strategic leadership and internal communication. This is the first of three discussions we had by a variety of media (phone, email etc).
Monica: Just how effective do you feel email is as a communications tool?
David: Email can be a highly effective communications tool, if used properly. That’s a big “if.” It’s a vehicle we love to hate, and many of us struggle with e-tiquette. Here are the most common abuses and bad habits that get in the way:
No wonder email gets a bad rap. Very few of us can say that we haven’t committed at least one of the sins above. We’re part of the problem, and also can be part of the solution.
The second interview reviews how we can make our email communications more effective and at the same time reduce the volume of email overload.
David Grossman, ABC, APR, Fellow PRSA helps leaders drive productivity and get the results they want through authentic and courageous leadership communication, a sought-after speaker and advisor to Fortune 500 leaders. A two-time author, David is CEO of The Grossman Group, an award-winning Chicago-based strategic leadership development and internal communication consultancy; clients include: DuPont Pioneer, Lockheed Martin, McDonald’s, Motel 6 and Tyco, to name a few.
Tags: Clean Inbox Week, clean out your inbox week, David Grossman, email communications, email overload, The Grossman Group
Nathan Zeldes
How do you change email behaviour (in organisations and individuals)? Listen to this insightful interview with Nathan Zeldes on Changing Email Culture which we have just recorded as part of the 7th International Clean Out Your Inbox week.
As Nathan tells us, change is an ongoing process and it’s important to not only keep reminding people what is email best practice for your culture but also make sure you educate your new joiners. Technology too can help as Nathan explains, and he should know having just compiled the definitive guide of over 150 solutions available for tackling information overload (and email overload).
Nathan is also Chairman of the Information Overload Research Group
Click here for more information on Nathan Zeldes.
Follow me on Twitter using #cleaninbox.
Join our Facebook page.
Tags: clean out your inbox week, Email behaviour, email culture, IORG
How did you spend the holiday period? Were you deluged with emails on your return to work? I spent my time de-cluttering, not just my inbox but paper files, desk drawers, cupboards, you name it. It’s amazing that I am still here! There was also time to reflect on priorities and how best to manage my time and resources in 2014. At the end of 2013 the #HBRogues introduced me to ‘Quiet‘ by Susan Cain. A book on how naturally quiet people operate very successfully in the very noisy world in which we live. Being a noisy person this gave me much food for thought. What if I were a little quieter? How does one create space for others to talk? Reading ‘Quiet’ prompted me re-visit ‘In Praise of Slow‘ by Carl Honore. Both have helped me formulate some work related new years resolutions which will also hopefully spill over in to my private life. Here are my five new years resolutions.
Work specific
Personal
Dare to share – what is your number one new year’s resolution?
Tags: #HBRogues, Carl Honore, email overload, Huffington Post, new year's resolutions, Parkstone Golf Club, Quiet, Slow, Susan Cain
Would you like to start the year with a clean inbox and learn how to keep it clean and reduce email overload? Join Mesmo Consultancy for the 7th International Clean Out Your Inbox week January 20 to 24. This year the email babes (Marsha Egan and myself) are thrilled to be joined by Steuart Snooks, Australia’s leading email management expert.We have created a dedicated Facebook page from which you will be able to access lots of new materials (from tips and hints to interviews with other leading email management experts). This is in addition to the daily blogs and Twitter tips to help you each day.
Click here to join our Facebook page and Like us please.
Follow me on Twitter (as Emaildoctor) using #cleaninbox.
More details to follow next week. Meanwhile, happy new year and thank you for your support during 2013. It was much appreciated. We look forward to seeing you in 2014.
Tags: Clean Inbox Week, email management, email overload, Marsha Egan, Steuart Snooks
