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Showing items tagged with "email management training" - 25 found.

Are curbs on email a good way to tackle inefficiency?

Posted Wednesday July 24th, 2013, 4:15 pm by

What are the options to reducing email overload? Ferrari now limits employees from sending the same email to more than three people.  Is this the best way to tackle email overload.  Financial Times 9 July 2013.

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Email management best practice – keyboard shortcuts

Posted Monday June 24th, 2013, 8:11 am by

The key to effective email management and reducing email overload is developing a process for handling each email one and once only.  Make sure  when you open it you do something with it.  Use the 4Ds principle: Deal; Delete: Delegate or Defer.  Don’t just open it, and move on leaving the email lingering in the inbox.  Do this too often and by the end of the week you will have a very full inbox.

Within this process a great way to save time is to use your email software to help you.  Use the keyboard shortcuts to improve your performance even more.Shortcutkeys image

  1. To mark as unread – Ctrl+U
  2. To respond – Ctrl + R
  3. To Forward – Crtl+ F
  4. To move the email to a folder – Ctrl + Shift +V
  5. To set up a meeting to discuss the email – Crtl + Shift +Q

Keyboard shortcuts save time because you reduce the number of keystokes needed and playing hunt the menu item.

If you find these useful, then why not ask us to run a Brilliant Email Masterclasses to help you and your colleagues save time?  We cover the Ds for processing emails more efficiently and software tips like these.

Meanwhile, do share your favourite keyboard short cut.

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Brilliant Email Etiquette Contributes to Green Office Week

Posted Wednesday May 15th, 2013, 10:18 pm by

Another easy win to help reduce your own and your organisation’s carbon footprint is by using proper business email etiquette.  This not only helps you convey the right message right first time and hence reduces the unnecessary rounds of email ping-pong.  It also helps reduce the size of the actual email.  Again the smaller the email and the fewer the emails the less resources needed to run your inbox, and thus the lower your carbon footprint.  Here are five ways by using brilliant email etiquette you can contribute to this week’s Green office campaign.

  1. Shorten the content of your emails by 10 to 25%.

    Green email

    Email etiquette to reduce your carbon foot print

  2. Edit emails you forward and delete all unnecessary previous entries.
  3. Say it in the subject-line where it is short.
  4. Plan ahead and make sure you have asked the right questions and given the right information for the recipient to reply fully.
  5. Avoid email discussion, instead talk.

For more tips on reducing email overload to reduce your carbon footprint see last’s years blog.

If sustainability is one of your key business values and objectives, why not talk to us about our Smart Email Management training workshops to support your sustainability programme.  Meanwhile, why not click here to sign up for our free monthly e-briefing?

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Reduce email overload to contribute to Green Office week

Posted Tuesday May 14th, 2013, 9:44 pm by

It’s Green Office Week this week – 13 to 17 May.  Reducing email overload can also reduce your carbon footprint.  The larger the inbox the more resources you need to run it, hence the higher your carbon footprint.  Here are my top five ways to contribute to Green office week by reducing email overload.

Green email

Reducing email overload for Green Office Week

  1. Reduce the number of emails you send by 20%.  This will reduce the number you receive.
  2. Confine the number of people in both the To and Cc address line.  This too will limit the number and hence size of your inbox.
  3. Send links rather than complete files.  This will also help you stay within mailbox limits.
  4. Hit the delete key more often.
  5. Think before hitting send – could you talk rather than email. It’s better for your health and reduces the email overload.

Tomorrow the focus will be email etiquette to reduce your carbon foot print.  For more tips on how reducing email overload also reduces your carbon footprint see last’s years blog.

Meanwhile, if sustainability is one of your key business values and objectives, why not talk to us about our Smart Email Management training workshops to support your sustainability programme.

 

 

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Email etiquette to win business

Posted Sunday May 12th, 2013, 10:37 pm by

How brilliant email etiquette can help win customers and save time.   Let’s Talk Business – radio interview with Alan Coote. (about 19 minutes into the broadcast).

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