Can pen and paper help stop email overload and reach inbox zero? Yes. No, I am neither mad nor suffering from the first stages of dementia. Keep a check today on how many times people ask you to do something (from arrange a meeting to join them for lunch):
My BomoArt Daybook |
Walking around any office, going to a meeting and I see most people with a notebook and pen in addition to all the technical gizmos. We seem to use the traditional writing tools for doodling (when the meeting is boring) and making our own personal notes but rarely for jotting down what someone has asked us to do. Why? One reason is because we want a record so we can play cover my backside. Many such emails are unnecessary and just drive up the email overload and hence reduce the chance of reaching inbox overload.
Email is just one of a multitude of communications and organisation tools one of which is the traditional notebook. Picking the right tool for the right purpose is key to saving time dealing with your email.
If you are serious about stopping email overload and reaching the inbox zero status quo, then next time someone asks you to do something, take ownership and make a note in your own day book. Don’t ask them to send you an email. It smacks of playing politics and laziness. Here is my beautiful day book (from BomoArt) which goes everywhere with me.
Tags: email management training, email overload, empty inbox, inbox zero, notebook stories
Email overload |
Do you want to reach inbox zero quickly after taking a few days out of the office? Then use your Out of Office message to stop post holiday email overload. Email overload always seems more pronounced after you come back from leave. What is more depressing and stressful than trawling your way through an over flowing inbox, only to find that many of the emails are redundant?
One very effective way is to use your Out of Office message to manage the senders expectation and make the sender prioritise what you really need to see. Simply set it to say something along these lines.
‘I’m not accessing my emails regularly between A and B. All messages during that period will be automatically deleted. If your message is urgent please call C. Otherwise if you still need me to see your email, please resend it to me on D.’
It is a form of email bankruptcy to which more and more business people are turning in order to stop the dreaded post email overload.
Tags: email overload, empty inbox, inbox zero, out-of-office messages
How can brilliant email etiquette help you stop email overload? That was the theme of today’s Twitter Chat. My thanks to everyone who participated. Below is a transcript of the key tweets.
Email Etiquette |
Monica Seeley @EmailDoctor |
There is also our ‘Email Etiquette Checklist’ to help you send the right message right first time. emptyinbox |
Monica Seeley @EmailDoctor |
For more tips on email etiquette to stop email overload either come to one of our workshops or webinars #emptyinbox |
Monica Seeley @EmailDoctor |
@MarshaEgan what’s your top tip? #emptyinbox |
in reply to @MarshaEgan |
Monica Seeley @EmailDoctor |
A1 – Think five is my motto – five short sentences, five questions. More and you loose the other person. #emptyinbox |
Monica Seeley @EmailDoctor |
A1 Keep the content clear, concise and structured so its easy for the recipient to read. #emptyinbox |
Marsha Egan @MarshaEgan |
Q1 What is your best email etiquette tip? #emptyinbox |
Marsha Egan @MarshaEgan |
Hi from the US! #emptyinbox |
Monica Seeley @EmailDoctor |
Does correct spelling and grammar save time – Yes. #emptyinbox |
Monica Seeley @EmailDoctor |
Consider the subject line as your elevator pitch #emptyinbox |
Monica Seeley @EmailDoctor |
Always re-read your message before hitting send ask yourself will the recipient understand me #emptyinbox |
ExecutiveSecretary @lucybrazier |
RT @EmailDoctor: What’s best way to open an email to stop email overload? Join me today for Twitter Chat #emptyinbox at 17.00 GMT to find… |
Monica Seeley @EmailDoctor |
Does anyone have a question/tip they would like to share? #emptyinbox |
Monica Seeley @EmailDoctor |
Using brilliant email etiquette is a quick way to save time and stop email overload by reducing the rounds of email ping-pong. #emptyinbox |
Tags: email etiquette, email overload, empty inbox, inbox zero
Once you have an empty inbox the trick is to keep it that way. Join us for Clean Out Your inbox Week January 23 to 27and make 2012 the year you declutter your inbox.
Tags: clean out your inbox week, empty inbox, inbox zero
A sure fire way to fight email overload and reach inbox zero is through good email etiquette.
How many times have you read an email which says just ‘OK’ or ‘Thanks’? What does the sender really mean. Do they mean ‘thanks I have your response and will get back to you’. ‘Thanks – end of conversation.’
Conversely, there is the long complex messages which you skim read a couple of time, have no clear idea what is really being said and park them for a while in the hope they will go away or send you a clearer follow-up.
I’d bet we have all been guilty of sending emails which fall in to both categories at some point in our lives. I have.
One crucial aspect of good email etiquette is the way the content of the email is structured. Your goal must be to send the right message, right first time, no matter how short or long your message. Writing in clear concise language is the starting point. Even if the reply is short be precise about what you and saying. For example, ‘Thanks – we will discuss your proposal and get back to you next week’.
Here are my three top tips.
For those like me who stiil struggle to write good English an invaluable aid is Lynne Truss’s book ‘Eats Shoots and Leaves’.
Using good email etiquette reduces the rounds of unnecessary email ping-pong as it limits the scope for misunderstanding. In turn this helps you reduce the email overload and achieve an inbox zero that is an empty inbox.
For more tips and hints on how to improve your email etiquette follow me on Twitter as @emaildoctor. This week’s daily tips focus on email etiquette to reduce the gap for misunderstanding.
Tags: email etiquette, empty inbox, inbox zero